The Road to Optimization

Jack Levis, Senior Director of Process Management, UPS

UPS has gone through a long evolution in moving up the analytical hierarchy which required organizational commitment and significant process change. UPS has seen a reduction of 185 million miles driven per year by integrating analytics within its operations’ systems. Its award-winning dispatch optimization tool ORION (On Road Integrated Optimization and Navigation) completed deployment in 2016 and is saving $300M to $400M annually. Jack shares his experiences and best practices to compete with analytics, requiring organizational support in the form of data, tools, and senior management commitment.

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