Research

Inquiry Response: Moving Beyond Demand Forecasting For Supply Chain

Sep 13, 2021

Available to Research & Advisory Network Clients Only

Inquiry:

We want our supply chain team to expand their efforts beyond demand forecasting. Where are the low-hanging fruits where a centralized advanced analytics team could provide value? Alternatively, is demand forecasting actually a good use of our resources?

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Inquiry Response: Creating The Business Case For R&D

Jul 19, 2021

Available to Research & Advisory Network Clients Only

Inquiry:

We have a new centralized R&D team. We’re still in the developmental stage, and we want to build a centralized platform to promote collaboration. We have a new leader and we’re concerned about positioning ourselves for continued support and funding.

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Data and Analytics for Tax Agency Transformation

By Shaun Barry, Deborah Pianko, Robert Morison, May 01, 2021

Tax agencies manage the essential flow of revenue to governments. That core mission has expanded even as their resources remain constrained. And they face the challenges of any major financial services organization – serve customers, operate efficiently, prevent fraud, and adjust to changing economic and social conditions. To explore how data and analytics can assist agencies in meeting those challenges and forwarding their missions, IIA spoke with Shaun Barry, Director of Government Fraud & Security Intelligence Solutions at SAS Institute, and Deborah Pianko, Principal, Government Fraud & Security Intelligence Solutions at SAS Institute.

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LDTI Should Spell Opportunity

By Naxine Chang, Robert Morison, Mar 24, 2021

Complying with the Long-Duration Targeted Improvements standard presents major challenges to the business processes and information systems of insurance companies. At the same time, it offers them the opportunity to make rapid progress in modernizing those processes and systems to deliver management insight of unprecedented value. To explore the two sides of the LDTI coin, IIA interviewed Naxine Chang, FSA, MAAA, North America Insurance Strategy Head at SAS Institute.

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Inquiry Response: Service Health Model Monitoring and Effectiveness

Mar 15, 2021

Available to Research & Advisory Network Clients Only

Inquiry:

We want to get proactive about predicting service health and correcting customer issues. We’re struggling with growing pains when it comes to model monitoring and effectiveness. How have you seen this done?

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Fighting Money Laundering with Intelligent Automation

By Christopher Ghenne, Beth Herron, David Stewart, Robert Morison, Feb 08, 2021

The world of money laundering and other financial crimes – and they do span the globe – continues to reshape rapidly. The amount of money laundered is estimated at between 2 and 5 percent of global GDP. The midpoint of that range has over $3 trillion in illicit funds moving annually through the financial services industry. That’s several million dollars a minute. If the money laundering “industry” were a country, it would have the fourth or fifth largest GDP in the world…Today, continuous and sometimes radical improvement has become a business imperative. Institutions must rethink and accelerate their processes, become both more efficient and more nimble, and react faster to the changing schemes of financial crime.

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Value and Opportunity: An Executive Guide to Procurement Integrity

By JEN DUNHAM, Laurent Colombant, Robert Morison, Jan 13, 2021

Procurement Integrity (PI) represents a broader problem and bigger opportunity than most businesses recognize. Comprehensive PI programs continuously validate purchasing transactions, using data and analytics to trace patterns, spot anomalies, and reduce fraud, waste, and abuse. The problems uncovered range from occasional opportunistic fraud to ongoing organized fraud, from duplicate invoices and other improper payments to regular kickbacks, from conflicts of interest to ongoing collusion with suppliers. Continuous monitoring of anomalies in procurement and supplier due diligence processes reveal potential problems, including data issues and process breaches, and help focus the efforts of audit and other investigative staff.

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Inquiry Response: Safeguards For Frequently Retrained Models In Production

Jan 04, 2021

Available to Research & Advisory Network Clients Only

Inquiry:

We deploy an automated, predictive service prioritization model every week, training on the past four months data and refreshing the previous week’s data (subtracting the oldest week). Is this frequency justified? Also, what safeguards should we have in place?

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Inquiry Response: Moderating A Discussion On Innovation in Analytics

By Kathleen Maley, Nov 23, 2020

Available to Research & Advisory Network Clients Only

Inquiry:

I’ve been invited to moderate a discussion with leadership on innovation in analytics. I want to make sure I’m well prepared. What would you be thinking about if you were me?

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Inquiry Response: A/B Testing For Mobile Applications

Oct 12, 2020

Available to Research & Advisory Network Clients Only

Inquiry:

How do other companies perform A/B testing at scale for their mobile apps? We’d like to work on optimizing user experience performance.

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