Inquiry Response: Tips For A Successful Self-Service Rollout

Inquiry:

As part of our strategy for BI and self-service, we’re planning an enterprise-wide Tableau rollout to 2500 users initially. What are best practices we should be aware of to ensure and measure success?

Response:

THE BIG IDEAS:

  • Perceived benefit
  • Data relevancy over data quantity
  • Data governance

PERCEIVED BENEFIT

Widespread accessibility increases awareness, which leads to higher utilization and increased cost. But don’t be tempted to use utilization as a metric of success because it doesn’t take into account

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