Inquiry Response: Engaging the Business in a Decentralized Environment

Inquiry:

In our centralized analytics organization, we don’t want to duplicate work that the business units (BUs) are doing, yet we also don’t want to leave analytics gaps either. What’s the best way to partner with the BUs to ensure the best outcomes?

Response:

THE BIG IDEAS:

  • Capability matrix and charter
  • Gap analysis
  • Talent considerations for the central organization

CAPABILITY MATRIX AND CHARTER

It’s a tricky balance to avoid duplication yet fill analytics gaps, especially when the

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